Facebook Responds to Users’ Feedback

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Facebook iconFacebook has been through several redesigns since it first came out. The old design was very clean and simple, which made me attracted to join the social network when I first found out about it.

When Facebook revamped its website with a new design, many users complained about it. They didn’t like this, they didn’t like that. On the other hand, many users did like it. Then after some time, Twitter, another social networking plus micro-blogging site, became popular. Facebook, again, decided to redesign their homepage resembling their micro-blogging design.

Again, many users disliked it while other users liked it. You simply can never satisfy everyone.

Comments, complaints, requests and suggestions were aired out by users, so Facebook responded with a list of improvements they’re making as written by Chris Cox, Facebook’s Director of Product, on Facebook’s blog today:

  • Thumbs upLive updating: One of the most common requests is the ability to see your stream update automatically. We will be adding the ability to turn on auto updating in the near future so you no longer need to refresh the page.
  • Photo tags: In order to surface more photos you might like to see, we’ll be adding photos tagged of your friends to the stream. This will happen in the coming weeks.
  • More choices for applications: We’ve heard feedback that there is a lot of application content appearing in the stream. We will be giving you tools to control and reduce application content that your friends share into your stream.
  • More Highlights: Highlights will update more frequently and will show you more content throughout the day to mirror more closely the content that the earlier News Feed provided.
  • Find things more easily: Friend requests and event invites will be more prominent at the top of right column. Also, from the filters on the left, you will be able to create a new list of friends with which to filter the stream.

I’ve encountered quite a few friends of mine who didn’t like the latest Facebook design. Well, some of them I’ve told about how Facebook seemingly decided to pattern it to Twitter’s layout. Most of those who haven’t used Twitter, of course, cannot relate.

I understand that this makes them upset about the Facebook situation. Why fix what isn’t broken, right? Everyone is entitled to their own opinion on this matter. For me, I’m glad that Facebook listened to my suggestion, that is, to have the automatic stream updating. Thanks and I’ll be looking forward to that, Facebook.

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